Troubleshooting

Q. What is the error "Handle can contain only ALPHANUMERIC data" ?

Q. Why has my homepage not been listed in the directory after i have submitted it?

Q. Why does my homepage not show the changes even after i have saved it?



Q. What is the error "Handle can contain only ALPHANUMERIC data"?
This error occours when you type in a filename or nickname containing characters which are not of the alphanumeric type. This means that you cannot only enter names containing letters A-Z(a-z), and numbers 0-9 and no other characters.

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Q. Why has my homepage not been listed in the directory even after i have submitted it?
The rediff homepages team receives hundreds of submissions every week. These have to be sorted out, verified and checked. We also do not list pages individually but in batches every week. All this takes time so please be patient and your page will definitely be listed in our directory.

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Q. Why does my homepage not show the changes even after i have saved it?
The changes may not show because of the browser cache(memory). To view the changes to your page keep the Shift key on your keyboard pressed and click on the Reload/Refresh button of your browser (Shift-Refresh/Reload). This will request a fresh page from the server and your changes will be visible.